Capital One
The Ritz-Carlton Hotel, Washington, D.C.
The Ask
In partnership with event agency MC&A, we created hotel welcome gifts for attendees of Capital One’s Circle of Excellence recognition program. The brief called for a spa-like experience: thoughtful products guests could enjoy throughout their stay, making them feel celebrated and cared for upon arrival.
Our Approach
We designed the experience from the outside in. Rigid navy boxes featured the Circle of Excellence logo blind-debossed into the lid, paired with a cream band carrying a gold-foil welcome message and Capital One logo. The presentation balanced corporate polish with a luxurious feel.
Custom circular cards echoed the Circle of Excellence identity. Inside, we curated comforting and restorative essentials, from unisex wool socks to pillow spray, tea, and electrolytes.
What We Delivered
- Wellness-focused product curation: A coordinated selection of items for guests to use and enjoy during their stay.
- Custom presentation packaging: Navy rigid boxes with blind-debossed lids, cream bands with gold foil, and circular accompanying cards.
- Coordinated packaging for an additional gift: Matching branded boxes for a separate gift managed internally by the client.
- Event fulfillment: Assembly and shipment of 100+ welcome gifts to the hotel ahead of the event.
Results
A cohesive welcome that extended Capital One’s recognition program into the guest experience. All 100+ gifts arrived at the hotel in time for the event, with matching packaging connecting the wellness gifts and the client’s separate gift into one considered presentation.
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